SER PORTAL DELIVERS BILLING SOLUTIONS TO MANAGED TECHNOLOGY SERVICES PROVIDERS
Media Release, 5 May 2016
Managed Service finance specialists, S.E. Rentals (SER) is the first to market with the SER Portal, allowing managed technology service providers to directly capture excess usage charges, excess service, and sundry sales from clients, via one easy gross payment.
The SER Portal’s ease of use, reduction in administration time, and increasing vendor’s recurring income is set to dramatically alter the relationship between vendor and financier.
‘Managed Service providers regularly compromise their solution to customers,’ states Steve Sykes, Owner and Managing Director of SER. ‘These compromises might include two or more bills each month or a lack of billing flexibility. Some find that their account is being managed on a makeshift spreadsheet by their finance partner. Such compromises lead to inefficiencies and lack of control and result in managed service providers operating at a significant disadvantage to those that qualify for a white label solution. These disadvantages disappear for clients using the SER Portal.’
SER acknowledges that the service provider must control the customer interface on any variable billing arrangement. Thus the SER Portal allows vendors to control all aspects of the billing cycle with their customer, and importantly, all on one vendor-branded bill.
‘The importance of consistent brand message to customers is indisputable,’ said Steve. ‘We know that control of process is essential to vendors to ensure their customer’s experience is world class. Acknowledging this has driven our desire to offer such a solution with our portal. We regard such control as a business necessity regardless of a clients’ turnover or volume.’
Importantly, vendors using the SER Portal are using their own company’s accounting system. They create their own invoice, save it as a pdf, then simply add the details to the SER Portal and upload the invoice.
The SER Portal makes accounting and administration work much easier for vendors as it also acts as a valuable CRM tool, providing vendors with client details, sales history, maturation dates, and key contacts.
S.E. Rentals will be presenting the SER Portal for the first time publicly at the Business Technology and Services (BTAS) Conference, Dolton House, 48 Pirrama Rd Pyrmont, 10-11 May.
S.E. Rentals are the finance as a service specialists that will help you grow your business by providing finance solutions in an 'all things technology' future. We provide you with the flexibility, scalability and agility to help you achieve your Managed Service objectives, and our unique in-house software platform automates the process for you with a One Bill Solution - your bill - your document - your branding.