For over 20 years, Robyn has enjoyed a variety of roles and responsibilities across the SER administration and management landscape. These have included Office Manager, Client Services, Contract Management, Debt Collection, and Legal, which led her to her current role as Collections Manager. In this role, Robyn ensures that the required level of compliance, governance, and best practices are continually met in effectively managing SER’s vendor finance portfolios.

Robyn ensures her team possesses both the necessary skill set and essential level of experience to successfully manage and administer an existing portfolio of $200 million. This now includes over 20,000 active accounts, along with the opportunity to work alongside nearly 100 vendors spread across Government, Corporate, and SME sectors.

She continues to work closely with SER’s vendors and finance partners, providing ongoing support, compliance oversight, and strategic collaboration. This gives Robyn a unique insight and a deep understanding of the vendor’s perspective, while also meeting the administration requirements necessary for building, protecting, and maintaining successful vendor partnerships.

Robyn has also been actively involved with SER’s ChanCes Charity. Through ChanCes, she had the opportunity to travel to Uganda and experience life in a third-world country. Observing how ChanCes continues to make a significant difference in the lives of vulnerable and underprivileged children has given her both a rich and rewarding personal experience.

On a personal level, Robyn enjoys a range of health and fitness activities. She has a passion for travel and enjoys exploring new regions, experiencing different cultures, and tasting different cuisines.