Why Flexibility Matters More Than Ever. Since 2020, we’ve navigated events that were largely beyond our control. We experienced a global pandemic, lockdowns, the rapid shift to remote work, changing customer buying habits, disrupted supply chains, labor shortages, rising operating costs and ongoing geopolitical uncertainty.
1. 60% of deals are approved within 10 seconds
2. 75% of Payouts are provided within 5 seconds
3. 80% of documents are executed via Oxygen/DocuSign
Over the last 30 years at SER, we have worked closely with our vendor partners and listened to what they actually value from a finance partner.
1. 60% of deals are approved within 10 seconds
2. 75% of Payouts are provided within 5 seconds
3. 80% of documents are executed via Oxygen/DocuSign
Over the last 30 years at SER, we have worked closely with our vendor partners and listened to what they actually value from a finance partner.
Andrew Palmer, 20 November 2024
The current business sentiment in Australia seems to be improving with moderate optimism. In September 2024, the National Australia Bank’s (NAB) business confidence index rose slightly to -2 from August’s -5. This marked an improvement yet still indicating a cautious outlook with negative sentiment overall. However, the results from October 2024 in the Roy Morgan Business Confidence results showed 106.7 (up 12.4pts since September 2024) as official ABS monthly inflation dropped from 3.5% in July to 2.7% in August (announced in late September) and has now fallen to only 2.1% in September (announced in late October).
Andrew Palmer, 22 October 2024
SER BULLETIN: DIGITAL SIGNATURES. Due to an increased focus on compliance, fraud regulations and “Know you customer” laws, there has been a review of digital signing by our funding panel. This has resulted in Digital Signatures (outside of Docusign via Finance Oxygen) and the use of an email trail for digitally signed documents to be deemed no longer acceptable. This is due to concerns and recent examples where contracts are not enforceable in a court of law, as these email trails are not secure and are difficult to be authenticated.
Steve Sykes, 14 August 2024
Welcoming Andrew Palmer as our new CEO. I am thrilled to announce an exciting new chapter in SER’s journey. Andrew Palmer has officially stepped into the role of Chief Executive Officer (CEO). Andrew brings with him a wealth of experience, a passion for innovation, and a deep commitment to the values that have made our company what it is today. I firmly believe that his leadership will guide us to new heights while continuing to uphold the standards of excellence you’ve come to expect from SER.
