Brooke started with SER straight from university as our front of house Receptionist, quickly progressing through to Client Services where she developed contract management knowledge before moving into our Deal Processing Department as a Fast Flow Analyst.

In July 2019, with the addition of strong finance credit knowledge, Brooke advanced into an Account Management role. In January 2020 she became SER’s first Hub Leader, leading a team in the deal processing department, and as of March 2022, Brooke became our Internal Sales Manager, leading the internal sales department team of 11.

Brooke prides herself on her attention to detail believing the greater care taken with work upfront means less problems down the track.

When she’s not at work, Brooke enjoys a long bottomless brunch, great restaurants, and weekends away with friends. She is also a travel fan who can’t wait to go back to Colombia, which is her favourite all-time destination.